Terms and conditions

Last updated: August 2026

1. Acceptance of terms

By using Zenift Bus services, you agree to these terms and conditions.

2. Bookings and tickets

A booking is confirmed upon issuance of a ZBK- reference number. The PDF ticket sent by email is the valid travel document.

3. Payment

Payment is made in cash directly to the driver before departure. Non-payment results in seat cancellation.

4. Cancellation and modification

Cancellations are made by contacting Zenift Bus support via WhatsApp at least 2 hours before departure.

5. Luggage

Each passenger is entitled to one small bag and one bag of maximum 20 kg. Extra luggage (up to 50 kg) can be booked for an additional fee.

6. Liability

Zenift Bus is not responsible for delays caused by traffic conditions, weather, or other circumstances beyond our control.